Your privacy matters to us. This Privacy Policy explains exactly what personal data bingous collects, why we collect it, how we use it, and the rights you have as a player on our platform.
These highlights summarize our approach. The full policy below contains the complete details.
bingous uses industry-standard encryption and security protocols to protect your personal information. Your data is stored on secured servers and access is strictly controlled.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by bingous.
bingous does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the bingous platform.
We use cookies to keep your bingous Login session active, remember your preferences, and understand how players use the platform so we can keep improving it.
Our data practices are designed to comply with the Philippine Data Privacy Act and applicable regulations. We handle Filipino player data with the care and respect it deserves.
Have a question about your data? Our support team is available 24/7. You can reach us at any time to exercise your data rights or raise a privacy concern.
Important Notice: This Privacy Policy ("Policy") describes how bingous Casino ("bingous," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("Player," "User," "you") who access or use the bingous platform at bingous.app. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By using the bingous platform, you consent to the data practices described in this Policy.
1.1 bingous Casino is committed to protecting the privacy and personal data of all players who use the bingous platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.
1.2 This Policy applies to all personal data collected through the bingous website at bingous.app, including data collected during account registration, the bingous Login process, gameplay, payment transactions, customer support interactions, and any other use of the Platform.
1.3 This Policy should be read together with the bingous Terms & Conditions and Responsible Gaming policy, both of which are incorporated herein by reference.
1.4 bingous acts as the data controller in respect of personal data collected through the Platform. If you have any questions about how bingous handles your personal data, please refer to the contact details in Section 14 of this Policy.
2.1 bingous collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, age verification (21+), KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, support, verification |
| Financial Data | GCash number, PayMaya/Maya account, bank account details, transaction history | Processing deposits and withdrawals in Philippine Peso |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, service optimization |
| Usage Data | Games played, bet amounts, session duration, feature interactions | Responsible gaming monitoring, platform improvement |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
2.2 bingous does not collect sensitive personal information beyond what is strictly necessary for identity verification, age verification, and compliance with applicable Philippine regulations.
3.1 bingous collects personal data through the following means:
3.2 You are not obligated to provide all requested personal data; however, failure to provide certain information may prevent bingous from providing you with full access to the Platform or processing your transactions.
4.1 bingous uses the personal data it collects for the following purposes:
4.2 bingous will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or as otherwise permitted by applicable law.
5.1 bingous processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
6.1 bingous does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
6.2 All third-party service providers engaged by bingous are required to handle your personal data in accordance with applicable data protection laws and are prohibited from using your data for any purpose other than providing services to bingous.
6.3 In the event of a merger, acquisition, or sale of all or substantially all of bingous's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
7.1 bingous uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device when you visit the bingous website.
7.2 bingous uses the following types of cookies:
7.3 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the bingous platform. Disabling essential cookies may prevent you from accessing the Platform entirely.
8.1 bingous retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account with bingous and for a period thereafter as required by applicable Philippine law.
8.2 Specifically, bingous retains:
8.3 When personal data is no longer required for any lawful purpose, bingous will securely delete or anonymize it in accordance with its data retention procedures.
9.1 bingous implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
9.2 While bingous takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. bingous cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your bingous Login credentials and for notifying us immediately of any suspected unauthorized access to your account.
9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bingous will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by bingous:
10.2 To exercise any of these rights, please contact bingous support using the details in Section 14. bingous will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.
11.1 The bingous platform is strictly intended for persons who are at least twenty-one (21) years of age. bingous does not knowingly collect personal data from individuals under the age of 21.
11.2 If bingous becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will take immediate steps to delete such data and close the associated account. If you believe that bingous may have collected data from a minor, please contact us immediately using the details in Section 14.
12.1 The bingous platform may contain links to third-party websites or services. This Privacy Policy applies solely to the bingous platform and does not cover the data practices of any third-party websites. bingous is not responsible for the privacy practices of third-party sites and encourages you to review the privacy policies of any third-party sites you visit.
13.1 bingous reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
13.2 The date of the most recent revision is indicated at the top of this page. Your continued use of the bingous platform following the effective date of any update constitutes your acceptance of the revised Policy. We recommend reviewing this Policy periodically.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by bingous, please contact our Data Privacy Officer or support team:
14.2 You may also lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. bingous encourages you to contact us first so we can address your concern directly.
14.3 For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page.
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